TERMS AND CONDITIONS

Dear Customers,

The site www.e-xantra.com is the electronic store of a variety of products that is located at Chalandri, 2 Agias Paraskevis Street, Athens, Attica, Tel: 2106834792 (Greece). Please make sure that you agree with the following terms and conditions as the further use and browsing www.e-xantra.com entails explicit and unconditional consent and agreement with them.

PRICING-MODIFICATION

The site www.e-xantra.com preserves the right to alter or update the current terms and conditions of transactions, according to its needs and practices. The site www.e-xantra.com takes the responsibility to inform its users for any alterations or changes via the website of the current electronic store. It is clearly stated that the change of terms and conditions does not apply to the orders you have already done.

The customer pays the price, according to the current price list. Our company has the right to modify the prices any time without any warning.

LIMITATION AND LIABILITY

The site www.e-xantra.com does not guarantee the availability of products but it does guarantee the timely information of the final consumers concerning the availability of the products. Moreover, it is not liable towards its customers for any damages resulting from the non-execution of a specific order. It is also reserved concerning the delivery time of products in cases of unforeseen events.

If a product has been damaged or has been destroyed during its distribution, the company undertakes to replace it. In cases of changes and refunds, the company responds within 4 business days from the day of the products’ delivery.

The electronic store is not responsible for any technical problems that are likely to be occurred, when the users attempt to access the website, relating to the operation and compatibility of their infrastructure with the use of the website. Furthermore, it is not liable towards acts and omissions of third parties and particularly unauthorized interventions of third parties to products or/and services or/and information that are available.

RIGHTS OF INTELLECTUAL PROPERTY

The site www.e-xantra.com is an official website. The content of the website, including images, graphics, photographs drawings, texts, services and products is secured by copyright registration and is protected by the relevant provisions of the Greek Law, European Law and international Conventions.

Any copy, analogue / digital registration and mechanical reproduction, distribution, transmission, downloading, alteration, resale, creation of derivative works, or misleading of the public is forbidden concerning the real provider of the content of websites.

Any reproduction, republication, uploading, announcement, or transmission or any other use of the content in any manner or means for commercial or other purposes is permitted only with prior written permission of www.e-xantra.com or any other legitimate beneficiary of the current copyrights.

USER’S OBLIGATIONS

The company as well as the user-consumer, both stipulate and accept the proper operation (and within the merchantable conventions) of the electronic store-website www.e-xantra.com. The user is bound to the fact that he will never use under no circumstances the electronic store-website www.e-xantra.com in order to send via e-mail, or publish in any way content that is libelous, harmful, immoral, offensive, threatening and which expresses racial, racist or ethnic discriminations. Our company preserves the right to modify the prices of its products at any time without any justification or notification.

Data protection and online privacy

While browsing the website www.e-xantra.com is likely to be asked to provide your personal data including your full name, occupation, electronic address, delivery address etc., for the order to be efficiently processed. Your personal data is kept exclusively for reasons related to transactions and to the improvement of the providing services and assurance of the operation of the service and it is no permitted to be used by third parties (with the exception of the relevant authorities according to the Law).

Type of personal information we collect

The data we collect either in the course of subscription or purchase is not processed more than is necessary to fulfill the respective purpose of either the purchase or the registration. We will use personal data only as defined in this Privacy Policy unless you have specifically given your consent to another use of your personal information.

The personal information we collect is the following:

Username
Surname of user
Address
Postcodes
E-MAIL
Phone
VAT, VAT (In case of invoice issue)
Payment Information

When there is a need to register Personal Data

The ways of collecting Personal Data are the following:     

Sign up     

Contact Form for any questions     

Buy

How we handle personal data

The above details are required for the preparation and delivery of each online order.   

For e-mail notification about the stage of your order.     

Orders sometimes have product shortages and so we need to have a contact or e-mail to inform,     

Track activity on our site, e.g. to detect possible fraudulent activity and to ensure compliance with the terms of use applicable to our site     

Management of legal and business affairs (including content and fraud risk management).

When can we send your personal information to third parties?

We may send personal information to individuals such as:

    subcontractors and service providers that help us provide modern and complete services. In order to protect your information, we take care to work with subcontractors and service providers that we believe maintain a high level of compliance with data security.     

our professional advisers (lawyers, accountants, financial advisors, etc.)    regulators and government authorities in relation to our compliance procedures and our obligations

Storage of Personal Data

Your personal data will be stored in personal, secure and classified operators, including encryption of data where appropriate, providing the highest level of compliance in the Privacy Policy.

We are committed to making every effort to preserve your personal data.

Cookies

Cookies are files (text, files) that are sent and stored on the user’s computer.

The use of Cookies is of crucial importance as:

Allows adding products to your cart
Allows adding favorite products to the wishlist
Electronic Payment
Account Linking

Ε-ΧΑΝΤΡΑ.ΓΡand third party websites, including Google – Facebook – Instagram – Youtube – Twitter, use cookie (such as the Cookie Cookie) and Third Party Cookies (such as DoubleClick cookie) for better update, optimization, and display of promotional messages.